Shipping policy

1. Order Processing Time
Orders are usually processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays may be processed the next working day.
For Cash on Delivery (COD) orders, confirmation via phone or WhatsApp may be required.
2. Shipping Locations
We currently ship to:
Pakistan
United Arab Emirates (UAE)
Availability of products may vary by location.
3. Estimated Delivery Time
Delivery times depend on the destination and courier service:
Pakistan
Major cities: 2–4 business days
Remote areas: 3–6 business days
UAE
Major cities: 2–5 business days
Remote areas: 4–7 business days
Delivery times are estimates and may vary due to courier delays, weather, or unforeseen circumstances.
4. Shipping Charges
Shipping charges (if applicable) are clearly mentioned at checkout.
Charges may vary based on:
Delivery location
Product size/weight
Promotional offers (Free Shipping, if available)
5. Cash on Delivery (COD)
COD is available for selected products and locations.
Ranabuy reserves the right to disable COD for high-risk or repeated non-delivery addresses.
6. Order Tracking
Once your order is shipped, tracking details may be shared via:
SMS
WhatsApp
Email (if provided)
7. Delivery Issues
If the customer is unavailable or provides an incorrect address/phone number, delivery may fail.
In such cases, Ranabuy is not responsible for delays or non-delivery.
Re-shipping charges may apply for returned parcels.
8. Damaged or Missing Items
If you receive a damaged or incorrect product, please contact us within 24 hours of delivery.
Proof (photos/videos) may be required to process a replacement or return.
9. Changes to Shipping Policy
Ranabuy reserves the right to update or change this Shipping Policy at any time without prior notice.